title
SAS® IT Resource Management
shelf-menu
title
SAS® IT Resource Management
description
Analyze, monitor and anticipate the use and performance of your  IT enterprise. SAS IT Resource Management enables organizations to deliver IT resources efficiently and helps them demonstrate measurable value to the businesses they service.
support-dropdown
background-image
Support

The most recent release is SAS IT Resource Management 3.12.

What’s New

SAS IT Resource Management 3.12 has updates to the IBM SMF adapter in order to support MXG 40.40.

icon
heading

Training Courses

subheading
Learn SAS technology quickly and efficiently by taking a course from the analytics experts.
text-align
center


SAS® IT Resource Management: Administration and Reporting

Get an introduction to the administrative and reporting capabilities of SAS IT Resource Management. This course illustrates the value of an IT performance data warehouse, which is the IT data mart created by the SAS IT Resource Management solution. You use SAS IT Resource Management to build and maintain an IT data mart. You also explore the use of this solution to create the jobs that extract, transform and load (ETL) IT performance and usage data, and summarize this data.

Learning path for Performance Management

icon
heading

Documentation

subheading
Find user's guides and other technical documentation for SAS IT Resource Management.
text-align
center

SAS IT Resource Management 3.12 runs on SAS 9.4M8. The following documentation applies to that release.

Usage and Reference Documentation

Migration Documentation

Metrics Documentation

Samples of Supplied Reports

Additional details about SAS IT Resource Management 3.12 that might not yet be reflected in the references on this page can be found in SAS Installation Note 70267.

heading

Previous Versions

text-align
center
3.X

SAS IT Resource Management 3.11

SAS IT Resource Management 3.11 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

Migration Documentation

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.11: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.11: Data Model HTML
    • SAS IT Resource Management 3.11: Data Model Changes from SAS IT Resource Management 3.10 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.9: Supplied Report Samples HTML
    This information also applies to SAS IT Resource Management 3.11.

Additional details about SAS IT Resource Management 3.11 that might not yet be reflected in the references on this page can be found in SAS Installation Note 64987.

SAS IT Resource Management 3.10

SAS IT Resource Management 3.10 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

Migration Documentation

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.10: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.10: Data Model HTML
    • SAS IT Resource Management 3.10: Data Model Changes from SAS IT Resource Management 3.9 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.9: Supplied Report Samples HTML
    This information also applies to SAS IT Resource Management 3.10.

Additional details about SAS IT Resource Management 3.10 that might not yet be reflected in the references on this page can be found in SAS Usage Note SN 63093.

SAS IT Resource Management 3.9

SAS IT Resource Management 3.9 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

Migration Documentation

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.9: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.9: Data Model HTML
    • SAS IT Resource Management 3.9: Data Model Changes from SAS IT Resource Management 3.8 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.9: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.9 that might not yet be reflected in the references on this page can be found in SAS Usage Note SN 61511.

SAS IT Resource Management 3.8

SAS IT Resource Management 3.8 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

Migration Documentation

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.8: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.8: Data Model HTML
    • SAS IT Resource Management 3.8: Data Model Changes from SAS IT Resource Management 3.7 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.8: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.8 that might not yet be reflected in the references on this page can be found in SAS Usage Note SN 58806.

SAS IT Resource Management 3.7

SAS IT Resource Management 3.7 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.7 PDF | HTML
  • SAS IT Resource Management 3.7: Overview PDF | HTML
  • SAS IT Resource Management 3.7: Administrator's Guide PDF | HTML
  • SAS IT Resource Management 3.7: Reporting Guide PDF | HTML
  • SAS IT Resource Management 3.7: Report Center Guide PDF | HTML
  • Accessibility for the ITRM Report Center HTML
  • Guide to Operating SAS IT Resource Management 3.7 without a Middle Tier PDF | HTML
  • System Requirements--SAS IT Resource Management 3.7 HTML
  • Mean Time Between Failure in SAS IT Resource Management PDF
  • SAS IT Resource Management Adapter 3.7 for SAP: User's Guide PDF | HTML

Migration Documentation

  • SAS IT Resource Management 3.7: Migration Guide PDF | HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.7: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.7: Data Model HTML
    • SAS IT Resource Management 3.7: Data Model Changes from SAS IT Resource Management 3.6 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.7: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.7 that might not yet be reflected in the references on this page can be found in SAS Usage Note SN 56592.

SAS IT Resource Management 3.6

SAS IT Resource Management 3.6 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.6 PDF | HTML
  • SAS IT Resource Management 3.6: Overview PDF | HTML
  • SAS IT Resource Management 3.6: Administrator's Guide PDF | HTML
  • SAS IT Resource Management 3.6: Reporting Guide PDF | HTML
  • SAS IT Resource Management 3.6: Report Center Guide PDF | HTML
  • Accessibility for the ITRM Report Center HTML
  • Guide to Operating SAS IT Resource Management 3.6 without a Middle Tier PDF | HTML
  • System Requirements--SAS IT Resource Management 3.6 HTML
  • Mean Time Between Failure in SAS IT Resource Management PDF
  • SAS IT Resource Management Adapter 3.6 for SAP: User's Guide PDF | HTML

Migration Documentation

  • SAS IT Resource Management 3.6: Migration Guide PDF | HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.6: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.6: Data Model HTML
    • SAS IT Resource Management 3.6: Data Model Changes from SAS IT Resource Management 3.5 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.6: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.6 that might not yet be reflected in the references on this page can be found in SAS Usage Note SN 55023.

SAS IT Resource Management 3.5

SAS IT Resource Management 3.5 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.5 PDF | HTML
  • SAS IT Resource Management 3.5: Overview PDF | HTML
  • SAS IT Resource Management 3.5: Administrator's Guide PDF | HTML
  • SAS IT Resource Management 3.5: Reporting Guide PDF | HTML
  • SAS IT Resource Management 3.5: Report Center Guide PDF | HTML
  • Accessibility for the ITRM Report Center HTML
  • Guide to Operating SAS IT Resource Management without a Middle Tier PDF | HTML
  • System Requirements--SAS IT Resource Management 3.5 (Non-distributed Mode) HTML
  • System Requirements--SAS IT Resource Management 3.5 (Distributed Mode) HTML
  • Mean Time Between Failure in SAS IT Resource Management PDF
  • SAS IT Resource Management Adapter 3.5 for SAP: User's Guide PDF | HTML

Migration Documentation

  • SAS IT Resource Management 3.5: Migration Guide PDF | HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.5: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.5: Data Model HTML
    • SAS IT Resource Management 3.5: Data Model Changes from SAS IT Resource Management 3.4 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.5: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.5 that might not yet be reflected in the references on this page can be found in SAS Usage Note SN 53140.

SAS IT Resource Management 3.4

SAS IT Resource Management 3.4 runs on SAS 9.4. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.4 PDF | HTML
  • SAS IT Resource Management 3.4: Overview PDF | HTML
  • SAS IT Resource Management 3.4: Administrator's Guide PDF | HTML
  • SAS IT Resource Management 3.4: Reporting Guide PDF | HTML
  • SAS IT Resource Management 3.4: Report Center Guide PDF | HTML
  • Accessibility for the ITRM Report Center HTML
  • SAS IT Resource Management Adapter 3.4 for SAP: User's Guide PDF | HTML
  • System Requirements--SAS IT Resource Management 3.4 HTML

Migration Documentation

  • SAS IT Resource Management 3.4: Migration Guide PDF | HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.4: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.4: Data Model HTML
    • SAS IT Resource Management 3.4: Data Model Changes from SAS IT Resource Management 3.3 Hot Fix H33002 HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.4: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.4 that may not yet be reflected in the references on this page can be found in SAS Usage Note SN 51222.

SAS IT Resource Management 3.3

SAS IT Resource Management 3.3 runs on SAS 9.3. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.3 PDF | HTML
  • SAS IT Resource Management 3.3: Overview PDF | HTML
  • SAS IT Resource Management 3.3: Administrator's Guide PDF | HTML
  • SAS IT Resource Management 3.3: Gallery Manager User's Guide PDF | HTML
  • SAS IT Resource Management 3.3: Reporting Guide PDF | HTML
  • SAS IT Resource Management Adapter 3.3 for SAP: User's Guide PDF | HTML
  • System Requirements--SAS IT Resource Management 3.3 HTML
  • Technical Paper: "Assigning Unique Application Servers to SAS IT Resource Management Data Tier" PDF

Migration Documentation

  • SAS IT Resource Management 3.3: Migration Guide PDF | HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management PDF

  • SAS IT Resource Management 3.3: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.3: Data Model HTML
    • SAS IT Resource Management 3.3: Data Model Changes from SAS IT Resource Management 3.21 HTML
    • SAS IT Resource Management 3.3: ITRM and MXG Column Mapping HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.3: Supplied Report Samples HTML

Additional details about SAS IT Resource Management 3.3 that might not yet be reflected in the references on this page can be found in SAS Usage Note 46054.

SAS IT Resource Management 3.21

SAS IT Resource Management 3.21 runs on SAS 9.3. The following documentation applies to that release.

Note: No changes were made to SAS IT Resource Management 3.2: Gallery Manager User's Guide, Second Edition or SAS IT Resource Management 3.2: Supplied Report Samples. The functionality for 3.21 is identical to 3.2.

Usage and Reference Documentation

  • Introduction to SAS IT Resource Management 3.21 PDF | HTML
  • SAS IT Resource Management 3.21: Administrator's Guide - for use with SAS Enterprise Guide 4.3 PDF | HTML
  • SAS IT Resource Management 3.21: Administrator's Guide - for use with SAS Enterprise Guide 5.1* PDF | HTML
  • SAS IT Resource Management 3.2: Gallery Manager User's Guide, Second Edition PDF | HTML
  • SAS IT Resource Management 3.21: Reporting Guide - for use with SAS Enterprise Guide 4.3 PDF | HTML
  • SAS IT Resource Management 3.21: Reporting Guide - for use with SAS Enterprise Guide 5.1* PDF | HTML
  • SAS IT Resource Management 3.2: Glossary PDF | HTML
  • SAS IT Resource Management 3.21: System Requirements HTML
  • Technical Paper: "Assigning Unique Application Servers to SAS IT Resource Management Data Tier" PDF

Migration Documentation

  • SAS IT Resource Management 3.21: Migration Documentation - for use with SAS Enterprise Guide 4.3 PDF | HTML
  • SAS IT Resource Management 3.21: Migration Documentation - for use with SAS Enterprise Guide 5.1* PDF | HTML

* SAS Enterprise Guide 4.3 and SAS Enterprise Guide 5.1 require different versions of SAS IT Resource Management 3.21 to accommodate the availability of that product for 64-bit client systems. Accordingly, different versions of the Administrator's Guide, Reporting Guide, and Migration Documentation are required to support SAS Enterprise Guide.

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management HTML

  • SAS IT Resource Management 3.21: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.21: Data Model HTML
    • SAS IT Resource Management 3.21: Data Model Changes from SAS IT Resource Management 3.2 HTML
    • SAS IT Resource Management 3.21: ITRM and MXG Column Mapping HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.2: Supplied Report Samples HTML

SAS IT Resource Management 3.2

SAS IT Resource Management 3.2 runs on SAS 9.2. The following documentation applies to that release.

Usage and Reference Documentation

  • What's New in SAS IT Resource Management 3.2, Second Edition PDF | HTML
  • Introduction to SAS IT Resource Management 3.2, Second Edition PDF | HTML
  • SAS IT Resource Management 3.2: Administrator's Guide, Second Edition PDF | HTML
  • SAS IT Resource Management 3.2: Gallery Manager User's Guide, Second Edition PDF | HTML
  • SAS IT Resource Management 3.2: Reporting Guide, Second Edition PDF | HTML
  • SAS IT Resource Management 3.2: Glossary PDF | HTML
  • System Requirements PDF
  • Technical Paper: "Assigning Unique Application Servers to SAS IT Resource Management Data Tier" PDF

Migration Documentation

  • SAS IT Resource Management 3.2: Migration Documentation, Second Edition PDF | HTML

Metrics Documentation

  • Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management HTML

  • SAS IT Resource Management 3.2: Supplied Staged and Aggregation Tables for Supported Adapters

    • SAS IT Resource Management 3.2: Data Model HTML
    • SAS IT Resource Management 3.2: Data Model Changes from SAS IT Resource Management 3.1.1 HTML
    • SAS IT Resource Management 3.2: ITRM and MXG Column Mapping HTML

Samples of Supplied Reports

  • SAS IT Resource Management 3.1: Supplied Report Samples HTML
2.X

SAS IT Resource Management 2.7

What's New

  • Collector Support Updates for 2.7 HTML
  • Collector Support Updates for 2.6 HTML
  • Server Set-Up Guide HTML

Usage and Reference Documentation

  • Getting Started with SAS IT Resource Management 2 PDF
  • SAS IT Resource Management 2.7: User's Guide PDF
  • SAS IT Resource Management 2.7: Macro Reference PDF
  • SAS IT Resource Management: Glossary PDF
  • SAS IT Management Adapter 2.7 for SAP: User's Guide PDF

Migration Documentation

  • Migrate to SAS 9 PDF
  • Migrate to SAS, Version 8 PDF
heading

Hot Fixes

subheading
Find quick solutions to problems or conduct routine system maintenance. SAS hot fixes have been tested and are fully supported.
text-align
center
3.X
/en/fragments/software/get-help